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FAQ

SHIPPING & DELIVERY

All shipping will be done through USPS and we have a current turnaround time of 5 days. This may change as our company continues to grow but we want to get you your orders as soon as we can! If you haven't received a confirmation for your order or a tracking number after 3 days, please reach out! 

 
RETURN POLICY

Unfortunately, we are unable to accept returns due to hygiene-related issues. If there is ever a quality problem with your order, these issues will be handled on a case-by-case basis. 

 
TRACKING YOUR ORDER

Once your order is placed and processed, we will provide you with a USPS tracking number. It can take 24 hours for your tracking number to take effect so please bear with us! 

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DO WE TAKE CUSTOM ORDERS?
The simple answer is yes, we do! We can make you a custom wrap for any occasion like birthday parties, sports teams, name designs, or even as a customized gift for someone special! ** Please note that we will not work with any copyrighted logos or designs so please don't even ask!** 

 

PRIVACY POLICY

Any information shared with Kelsey Staloch Handmade such as email address, phone number, physical address etc, will not be shared with any third party. It is only used between us! No scam emails, we promise (:

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